The ACE of Soft Skills: Attitude, Communication and Etiquette for Success
Our world is witnessing a major change in communication patterns, with expanding social spheres, openness... more
Our world is witnessing a major change in communication patterns, with expanding social spheres, openness in communication and professionals working in multicultural environments. To create and nurture successful professionals, the acquisition, cultivation and fine-tuning of soft skills are highly essential in the given business paradigm. The ACE of Soft Skills: Attitude, Communication and Etiquette for Success is a part of this educational process that produces top-notch professionals. Divided into three parts, Attitude, Communication and Etiquette, this unique book provides a broad-based coverage of what constitute soft skills. The book covers a wide range of topics, including a gamut of nearly 40 essential soft skills, including personal accountability, listening skills, business proposals, and the role of small talk and humour at work. The numerous case studies, cartoons, figures, tables and quotations not only offer an insightful, practical and well-rounded perspective into soft skills, but also make reading a joyful experience.